Loud Technomancing Burner

(with a Hipster Haircut)

Oh, hello there.

I’m Devin, that’s a photo of me up there, and if I had to list a weakness, it would probably be writing introductions about myself.

If you’re interested in what I do, or why I do things, check out those pages, no need to repeat myself here.

I was born in 1990, I’m a Scorpio if you like that, and a “metal horse” if you prefer that instead, I’m not really sure what either of those mean, but people have mentioned it off-hand enough times that it must be pertinate to something.

People sometimes know me as “Captain Queue,” host of “Something Considered” 94.5 BMIR, or as “DFtI,” (Dif-ti) Devin From The Internet..

I used to teach art, ceramics and printmaking in particular, but have always had an aptitude of technology and helping other utilize technology to enrich their lives. I still do art, plenty of vinyl cutting, music making, Lino printing, and digital compositing.

I currently work for the Burning Man Project, the NPO responsible for the annual Burning Man Event in the Black Rock Desert, and for spreading Burner culture around the world.

Presently I live in Reno, NV with my partner and our Scottish terrier, Galley. She is the most handsome young lady to ever grace four legs. (The dog; my partner is also quite a fetching woman of style, but only has the two legs)

I enjoy tabletop roleplaying games, geek culture, and off-road motorsport.

If I had to pick a favorite color it would be red, a favorite number is 14, I would tell you my childhood pet’s name too, but then you could answer all the security questions for my bank.

 Some say I’m from the internet, you can find me here:

Résumé

Skills & Abilities

Information Technology

Experience in the design, maintenance and repair of desktop system, laptops, CCTV, printers (letter, vinyl, 3D, laser, banner and wide format), copiers, scanners, ticketing peripherals, stage lighting, A/V, mobile devices, POS machines, wired and wireless networks. If it powers on, there’s a chance someone has asked me to “make it work” in panicked tones.

Advance Proficiency with; Microsoft Office, including Word, Excel (Formula API included), Visio, PowerPoint, and Project. Google Suite administration experience for 14k+ users.

a jack of all trades is a master of none, but oftentimes better than a master of one

Interpersonal and Managerial Skills

Supervisory experience, both as a direct report for a staff of two dozen, as well as team leadership and mentoring positions for technical staff. 100% of tier I Technical Analysts under my tutelage became tier 2 in less than 9 months.

I believe firmly in meritocracy, and rewarding perseverance, creativity, and the those who excel in bringing solutions to bear.

Experience

User Success Specialist II | Burning Man Project

The User Success Specialist is responsible for the evaluation and implementation of new systems to be used by all departments of the Burning Man Project. Continuing training, troubleshooting and frontline support for all technical implementation including end-user hardware and the Project’s network infrastructure. The USS-2 also performs various technical, administrative, and logistical tasks as needed for systems and projects across the Technology Department.

Technical Analyst II | Corporate I.T. Solutions

Proactive response and restoration of multi-site deployments for large Banks, Airlines, Retail companies and Restaurants. Due to the variety of customers and topologies, exposed to all major industry brands and several smaller proprietary deployments. 

E.G. Cisco, CradlePoint, Fortinet, Juniper, Meraki, SonicWall, StoneSoft, Talari, WatchGuard, VelloCloud, etc.

Manger of I.T. | Muckenthaler Cultural Center

Manage all aspects of the Center’s network; including a dozen workstations (currently Windows 8, Vista & OSX), two file/print servers, two CCTV networks, three websites, a digital PTX system serving five phones, 2 acres of wi-fi coverage, Administrator for Google for Non-Profits, sixteen VHF radio handsets, twenty student laptops, and a temperamental Ricoh Copier.

Freelance Repair & Consultation | Self Employed

In-home/offsite I.T. repair and consultation for individuals and small business. Including; vendor/product research, malware removal, driver updates, hardware replacement, network upgrades and expansion (physical & virtual), merchant POS development, and data recovery & backup.